Last Revised: 20/08/2021

 

GemmaFemina is committed to respecting the privacy of our customers and website visitors and protecting their information. Information that is transmitted and collected on our site is confidential. We will not distribute any personal data to any third parties. We do not store any credit card information on file.

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Type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How we collect information

When you conduct a transaction on our website, send us a message through a contact form, or when you subscribe to our newsletter, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why we collect such personal information

We collect Non-personal and Personal Information for the following purposes:

1.      To provide and operate our services;

2.      To provide our users with ongoing customer assistance and technical support;

3.      To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

4.      To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5.      To comply with any applicable laws and regulations.

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How we store, use, share and disclose our site visitors' personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct online payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How we communicate with your site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How we use cookies and other tracking tools

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1. What is a Cookie?

A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. In general, cookies allow a website to recognise a user’s computer.

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The most important thing to know about cookies placed by GemmaFemina is that they make our website a bit more user-friendly, for example, by remembering site preferences.

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2. Why does GemmaFemina use Cookies?

We use these cookies and other similar technologies for a number of purposes, including:

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·        Keeping you signed in

·        Keeping your preferences

·        To provide you with the service you chose to receive from us

·        Understanding how you use our website

·        To monitor and analyze the performance, operation, and effectiveness in order to improve our site

·        To understand and improve the impact of our marketing campaigns

·        For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks

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Cookies that are used by Wix.com should be divided into two types:

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·        “First-party Cookies” -  Cookies that are placed by Wix

·        “Third-party Cookies” - Cookies that are placed and used by third-party companies which are Wix’s partners

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Duration:

Depending on their function, Cookies may have different durations. There are session cookies and persistent cookies:

1.      Session cookies only last for your online session. It means that the browser deletes these cookies once you close your browser

2.      Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie

 

Categories:

The cookies used on our website fall into one of four categories: 

1.      Essential Cookies let you move around the website and use essential features like secure and private areas.

2.      Analytic Cookies let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues.

3.      Functional cookies are cookies used to remember choices users make to improve their experience.

4.      Marketing cookies are used to collect information about the impact of our marketing campaigns performed in other websites on users and non-users.

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How you can withdraw your consent

If you don’t want us to process your data anymore or wish to delete or change the collected information. please contact us at gemmafemina@gmail.com.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.